Return Policy

Returns & Exchanges Policy:
Eligibility: We accept returns and exchanges within 30 days of delivery for unused, undamaged items in their original packaging.

Return Process:
To initiate a return or exchange, please contact our customer service team with your order details and reason for return. We will provide you with a return authorization and instructions on how to proceed.

Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged item). We recommend using a trackable shipping service for returns to ensure safe delivery.

Refunds & Exchanges:
Upon receiving and inspecting the returned item(s), we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exceptions:
Certain items may not be eligible for return or exchange, such as personalized or customized items. Please check the product description or contact us for clarification before making a purchase.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of delivery for assistance. We will work with you to resolve the issue promptly.