FAQs
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Our scarves are crafted from a variety of high-quality materials, including cotton, linen, and silk. Each material is chosen for its comfort, durability, and style to ensure that our scarves are both beautiful and functional.
To keep your scarf looking its best, we recommend following the care instructions on the label. Generally, we advise gentle hand washing in cold water with mild detergent, and laying flat to dry. For silk scarves, dry cleaning is often the best option.
Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on your location. You can view the shipping options and rates during checkout.
We offer a stress-free return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging. Please refer to our Returns & Exchanges page for detailed instructions.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our shipping partner’s website.
Orders can be modified or canceled within 24 hours of placement. After this period, we may not be able to make changes as the order may have already been processed or shipped. Please contact our customer service team as soon as possible if you need to make any changes.
Yes, we offer gift wrapping for an additional charge. You can select this option at checkout and include a personalized message to make your gift extra special.
For any questions or concerns, please reach out to our customer service team via email at support@dorfmane.com or through our Contact Us page. We’re here to help and will get back to you as soon as possible.
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